ONLINE SPORTS BETTING FAQ

HOW DO I SIGN UP

Sign up through our registration page. Our customer support team will be in touch with you shortly thereafter. If you encounter any problem, please contact us thru e-mail: support@asianconnect88.com.

HOW DO I MAKE DEPOSIT? DO YOU CHARGE FEES FOR DEPOSITS AND WITHDRAWALS?

You may use our various payment gateway such as Skrill, Neteller, Payz, Bitcoin, Tether, or Payeer. Please note that we give one free withdrawal per calendar month.

Payment Gateways	Deposit Fee	Withdrawal fee
Skrill	Free	1%
Neteller	Free	1%
Payz	2%	1% (capped to 30EUR/GBP)
Bitcoin	Free	Free
Tether	Free	Free
Payeer	Free	Free

HOW CAN I MAKE SURE THAT MY FUNDS ARE SAFE TO YOUR COMPANY?

Asianconnect is licensed and regulated by the gaming commission of the Government of the Netherlands Antilles. The gaming license requires us to hold sufficient funds in our bank accounts to honour all customer winnings.

HOW MUCH IS THE MINIMUM DEPOSIT?

The minimum deposit for all money gateways is 10 EUR. To open Asianodds account, the minimum deposit is 50 EUR/GBP.

WHAT DO I DO AFTER MAKING A DEPOSIT?

You need to inform us so that your account will be set and provided for you within five (5) minutes. You will receive a confirmation that your account is funded and activated.

HOW DO I VERIFY MY ACCOUNT?

In order to verify your account you will need to undergo our Know Your Customer (KYC) process.

HOW LONG DOES IT TAKE TO VERIFY MY ACCOUNT?

If you have submitted all the necessary documents, it usually takes 2-3 business days. However, failure to submit requested documents, may take longer than expected. Once the review is complete we will notify you by email.

HOW CAN I MAKE A WITHDRAWAL?

There are two steps for withdrawal request thru e-mail or Skype. You need to indicate the following details: Amount, Account and your Preferred Gateway. Our customer service representative will ask for security questions and it will take five (5) minutes or less to complete the transaction.

IS IT POSSIBLE TO TRANSFER FUNDS FROM ONE BOOKIE TO ANOTHER?

Yes, it is the book-to-book transfer of credit between the accounts you have with us. Just send a request via Email or Skype and our customer service representative will be assisting you. This service is FREE OF CHARGE.

DO I HAVE ANY BENEFITS WHEN I INTRODUCE FRIENDS TO OPEN AN ACCOUNT?

Yes, we call it “Affiliates’ Club”. Here, you can earn commission based on the monthly turnover of your referrals. For more information, send us email at affiliates@asianconnect88.com

WHAT DO I NEED TO DO IF I LOST MY PASSWORD?

Send us request thru Email or Skype. We will require you some identity confirmation as part of our security measures.

IS MY PERSONAL INFORMATION SAFE WITH YOUR COMPANY?

Yes, your account/s will be set up anonymously while your personal information will be fully confidential as we never pass any details of our customers to third parties.

CAN I CHANGE MY PASSWORD?

Yes, we require our customers to change their password from time to time for security purposes.

CAN I BET IN CASINO/LIVE CASINO?

Yes, it is offered on our books.